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Subject: "I would like a WotC response"

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03/13/2006 7:06 PM  
I'm going to get a lot of email I'm sure but both Stephen Schubert (Shoe) and myself are always lurking here and will respond to questions that we can.

We take what's said very seriously and if you want to bring other things to our attention directly always feel free to contact us via PM here or better still at teh wizards.com PM address.

We're more than happy to help in ways we can.

Just let us know as we're as big of a pair of 'fan' boys to D&D and DDM as anyone here is... trust me on that [)]

Ian

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03/13/2006 7:09 PM  
Thanks Ian. It's always very comforting to know that people in the know are listening.

Now, please find us some harb and arch cases for a vintage tourny at gencon indy. [:D]

[)]

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03/13/2006 7:09 PM  
Wow. IAn my friend you might have just martyred yourself. :)

I did reply in the now locked thread and tried to summarize 8 pages to the best of my ability.

Im out- find me on Hordelings if you want to chat.

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03/13/2006 7:12 PM  
Thanks Ian
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03/13/2006 7:28 PM  
I never lurk here.

Ever.

Where am I posting again?

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03/13/2006 7:30 PM  
quote:
Originally posted by Talafenix



We're more than happy to help in ways we can.


Ian



Can you help us understand why this set has sooooo many errors in it?

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03/13/2006 7:56 PM  
Thanks for lurking and the posts. Although I have never seen shoe around here....[)] ever

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Adelaide

03/13/2006 8:08 PM  
quote:
Originally posted by Talafenix

I'm going to get a lot of email I'm sure but both Stephen Schubert (Shoe) and myself are always lurking here and will respond to questions that we can.

We take what's said very seriously and if you want to bring other things to our attention directly always feel free to contact us via PM here or better still at teh wizards.com PM address.

We're more than happy to help in ways we can.

Just let us know as we're as big of a pair of 'fan' boys to D&D and DDM as anyone here is... trust me on that [)]

Ian



Thank you Talafenix for a very generous offer. And you and Shoe are sure showing your fanboy colours in soliciting our concerns.

Thanks for your time & energy you put into DDM above and beyond duty :)

Edited for appropriateness for inclusion in a sticky thread

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03/13/2006 8:21 PM  
Thanks guys!

It is indeed very comforting to hear from you and know that you are also as concerned as we are about this.

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03/13/2006 8:38 PM  
Ian:

We ALL greatly appreciate the fact that you and Shoe (and Mike Donais, and Jesse Decker, etc), come to this "Fan" site, and read, and even answer some questions.

I love that Shoe feels at home enough to start threads about his campaign over in the RPG forum!

I don't like to impose to often, so I doubt that I'll bombard you with E-mails. WOOPS! Of course, i sent one to both of you last night... Really, I won't e-mail to often! [)]

Pat E

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03/13/2006 9:07 PM  
quote:
Originally posted by Shoe

I never lurk here.

Ever.

Where am I posting again?



"Lurking" is not what I'd call your behaviour here, Shoe. You haven't yet learnt the first rule of not being seen: Not to stand up. [:)]

Ian, Shoe - thanks muchly for all the time you've spent keep us informed.

Cheers!

Merric Blackman

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03/13/2006 11:20 PM  
Thanks to all the WotC personel who have taken the time to read our concerns and have retained enough sanity to tell the tale.

Although I appreciate that you cannot/will not respond to every little nitpick (and the large ones as well) it is very reassuring to know that you are watching and listening.

Now, about Blood War...[}:)]

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03/14/2006 2:12 AM  
I am was very pleasantly shocked to see who started this thread and the offer made. That was very generous of you and I deeply appreciated this step you have made.

I was out of town for a week after the release event and wasn't able to get a lot of War Drums until after getting back. I read a long (7+ pages) thread listing many problems with War Drums. I must say that I like what you (WotC DDM people) have done with War Drums. Yes, there are a few things that could have been better. However, I really like several of the miniatures and the sculpts on the whole were fabulous.

I have complained loudly here or there in the past. I may complain here or there in the future. However, since I have recently felt how much you guys care about us, the customers, and about the product (in large part due to the WF webcast and IRC), I want to step back and apologize for complaining as loudly as I may have. I think it would be wonderful reading your explanations of things more often. I know a lot of us are constantly clamoring to learn about coming miniatures. I understand that WotC wants to control outflow of information about coming releases. However, if you guys could offer more insight into what has already been released, that would be much appreciated. I made a post on Rav950's thread including a suggestion about more articles for the DDM section of WotC boards. I am curious to see what you guys think about that.

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03/14/2006 2:14 AM  
thank you for lurking! [:D]

and thank you for giving us a lot of minis in War Drums the community has been screaming for. I just used the Night Hag in my RPG session last night.

Thank you!

D.

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03/14/2006 8:26 AM  
Thank you both for caring and for having an open ear to your customers comments.

It is great to have you around "lurking" [:D]

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03/14/2006 9:05 AM  
Thanks Ian and Shoe!

It is nice to know that so many of the WotC guys stop in here and check things out. I'll keep my emails to a minimum... [:)]

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03/14/2006 11:23 PM  
Thanks goodness. I thought I was clicking on another complaint thread.

Glad to hear you guyz are actively lurking. Sometimes it feels like we're talking in to a void.

Be seein ya around then (except Shoe, who is never here).


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03/15/2006 9:50 AM  
I think it's great that you guys lurk around here on a "fan" site...

I think I met Ian at C3 for the SWM game. Myself and my Nephew were the first in the room on the first day... :)

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03/15/2006 11:54 AM  
I agree with the others. Its rare for a fansite to get the kind of personal interest from designers that you and Shoe give to maxminis. I may be over-critical at times, but I REALLY appreciate they way you guys listen and respond.

Thanx much,
Mark

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03/15/2006 8:01 PM  
Co-signed. One of my favorite games is PlanetSide, because the developers really do play it alongside us and see the things we see. I have since come to hope for that in all games I play that have ongoing, expandable content.

DDM has that. Shoe and Talfenix are clearly 'part of us', using the same terminology we do and understanding the game much as we do. I disagree with some of the design choices made, but having visible human beings who play the same game in about the same way we do is encouraging. You two are a big part of why I play DDM.

Having a 'rules lawyer' we can consult with -- Guy -- is spiffy. Where else can I expect a rules answer within 24-48 hours, often much sooner, and it's official by WotC standards? Most games I know of don't have a staff member respond that fast in any meaningful way. Guy is a big part of why I play DDM.

The existence of a community (MaxMinis) that values high-level competitive play, and is visited by all three of the above, is a big deal to me. It shows a neat, cohesive whole. In no other mass-market competitive game can I trade ideas with world champions, get kicked around by their latest designs, etc. People like Kiddoc, Fenris, DoubtofBuddha, Derry, ChrisGroves, etc. are a positive thing for the game.

I might shoot you guys an email -- or physical letter -- in the near future, but I'll try to keep it brief if I do. Just wanted to let you know you're all a huge part of why I play this game.

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Québec

03/16/2006 3:23 PM  
I would also like to thank you both for being on our boards but am wondering if we are allowed to address the "REAL" issues. No one has done so and Merric has a no-WoTc-bashing
policy, so if I may ask, is this simply about questions on future sets, books and not the War Drums final product ?

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03/16/2006 3:35 PM  
There's critic and there's insult... You can have an opinion but telling us 'it sucks' means little... tell us why you think it sucks in a debate manner and we'll listen. Not saying we can change your views or we agree but we do listen and we do champion the causes if we consider there is a genuine issue.

Shoe and I just stepped out of a meeting together. We went in with differing views... we rolled initiative, he won and went first. I activated in response and he then promptly won the second initiative... 30 minutes later my leader surrendered and he won... I jest... we constantly talk and not just the two of us. R&D and OP constantly talk about the game so we can ensure we evolve in the direction we all most want. We bring the consumer view in line with the business model as much as possible. To be honest the team is a pleasure to work with and I give Stephen and Jesse a lot of stick but alround their a dream to work with.

Ian

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03/16/2006 3:48 PM  
quote:
Originally posted by Talafenix

There's critic and there's insult... You can have an opinion but telling us 'it sucks' means little... tell us why you think it sucks in a debate manner and we'll listen. Not saying we can change your views or we agree but we do listen and we do champion the causes if we consider there is a genuine issue.

Shoe and I just stepped out of a meeting together. We went in with differing views... we rolled initiative, he won and went first. I activated in response and he then promptly won the second initiative... 30 minutes later my leader surrendered and he won... I jest... we constantly talk and not just the two of us. R&D and OP constantly talk about the game so we can ensure we evolve in the direction we all most want. We bring the consumer view in line with the business model as much as possible. To be honest the team is a pleasure to work with and I give Stephen and Jesse a lot of stick but alround their a dream to work with.

Ian



That's great to hear. I'll chime in with my thanks for keeping an eye on these boards. It's good to know that we're heard.


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Québec

03/16/2006 3:55 PM  
I am sorry, but my post was civil, I did not say it "sucked", I only hinted at the issues many here named many times. Let me see if I can put this nicely. Surely you have seen the maxmini banner, and surely we have seen our Chimeras with a brown goat head and
unpainted horns. I know that we can repaint it, but I would hate to touch such a fine sculpt and not all of us have Runelord's, Sulaco's and other repainter's talents. That is
one example of what I meant, and I am not intentionnaly insulting or attacking you or WoTc, I am just dissapointed. I love the sculpts, the choice of monsters, the focus on Warforged, the quality increase in commons and uncommons, etc.

No one expected WD to be perfect, I would have just liked the miniatures to look as exquisite paint-wise as in the previews. Master or not, the same colors should be used or maybe I am too na¸ive or critical.

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03/16/2006 4:10 PM  
Like Ian and Shoe, I am constantly lurking the boards. As the main marketing contact for DDM, it is my job to get the product out that *you* want to buy. As such, I watch, listen, and take to heart your comments and suggestions. This is the absolute truth.

For an example, for WoDQ, wait...I can't reveal that. Um, for the CRD...oh, can't talk about that either. Err, just take my word for it - I hear what you're saying loud and clear!

Continue to post your constructive criticism and I will continue to work with all the key players here at WotC to bring you the DDM products you want and expect.

Cheers,
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03/16/2006 4:29 PM  
quote:
Originally posted by Sir Bozak The Damned

I am sorry, but my post was civil, I did not say it "sucked", I only hinted at the issues many here named many times.
Calm down. He was telling you that you can ask about it, but to do so in a civil manner so that a productive conversation can be had, unlike a handful of the posts that are floating around with nothing but complaints and demands ...

And, by the way, calling something a crisis is more than hinting ...

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Québec

03/16/2006 4:57 PM  
You are right jai, but I was looking for a neutral word and that was the only one that came up.I will try to think of another and edit my post. Thanks for pointing that out.

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03/16/2006 4:59 PM  
quote:
Originally posted by lurkinglidda

For an example, for WoDQ, wait...I can't reveal that. Um, for the CRD...oh, can't talk about that either. Err, just take my word for it - I hear what you're saying loud and clear![/br][/i]

Once WotDQ and the CRD come out Id like you to post again.
I want to hear how we infulenced things. :)

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03/16/2006 5:07 PM  
quote:
Originally posted by lurkinglidda

Like Ian and Shoe, I am constantly lurking the boards. As the main marketing contact for DDM, it is my job to get the product out that *you* want to buy. As such, I watch, listen, and take to heart your comments and suggestions. This is the absolute truth.

For an example, for WoDQ, wait...I can't reveal that. Um, for the CRD...oh, can't talk about that either. Err, just take my word for it - I hear what you're saying loud and clear!

Continue to post your constructive criticism and I will continue to work with all the key players here at WotC to bring you the DDM products you want and expect.

Cheers,
THE Lidda




As they used to say in Boston "I BELIEVE!" Of course, now championships are routine!

Anyway, glad to see another of the WotC folk posting, and letting us know that your watching and listening.

I look forward to seeing the next set of figs!

Pat E

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03/16/2006 11:43 PM  
Hi Shoe and Ian,

First of all, thank you all very much for your time, input, and patience. Though I'm a now-almost-luker, I really appreciate the time you take to listen and respond to us. I'll be honest: I can't afford to properly collect DDM (so I don't), but I still avidly follow discussions, previews, rule changes, tourney reports, and make the odd purchase here and there... one of the main reasons I haven't dropped this game altogether is your input.

On a side note, I see similar behaviour on the AH AAM board from WotC Bob and the AAM crew. If I might ask a question, do you DDM minis folks and the AAM crew liase much, and are there many things applicable from the various experiences from AAM that might be brought into DDM?

Anyway, thanks for your time, and that's just my 2 ep worth,

Redgar

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03/17/2006 12:38 AM  
quote:
No one expected WD to be perfect, I would have just liked the miniatures to look as exquisite paint-wise as in the previews.

I agree with this statement. I hope that cut backs in the future won't affect the minis as the few that happened in the war drums set. Maybe we could see the real minis in the previews in the future?

Thanks, realmaster. Let's split up!!!!!

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03/17/2006 12:47 AM  
are you willing to accept that the paint jobs on the masters wont be the same as the models you pull from boosters? if not.. well.. something. I dont know.

Am I disappointed somewhat in the paint jobs? yes. The before and after shots were incredible. but did that make me hate DDM? nope.. made me want to bust out a paintbrush and do some touchups. yes, Im insane.. but I know that the masters and the ones I get arent gonna be identical.

when I tried to play / paint warhammer, my models had probably 20-30 paint steps to get them just the way I wanted them (space orcs wearing blue jeans and doc martens). and even then I looked and said "I dont like it, need a better paint job". ugh. but I look at War Drums and say "hey.. these arent bad.. but they could be better. Maybe I could add an accent stripe to Khumat. and paint up his loin cloth." and stuff like that. Will I get around to it? probably not. but I could. and if it bothered me that much.. i Might. but they are as good or better a paint job than I expected and some of them are just incredible (tiefling is probably my favorite mini ever). so I take the good with the bad and suck it up. and since Shoe and others have come by and said "er.. yeah. we see it too.. it wont happen again" Im good with it.

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03/17/2006 12:56 AM  
quote:
Originally posted by lurkinglidda

Like Ian and Shoe, I am constantly lurking the boards. As the main marketing contact for DDM, it is my job to get the product out that *you* want to buy. As such, I watch, listen, and take to heart your comments and suggestions. This is the absolute truth.



It must be nice to have voyeurism as a work requirement. We should all be so lucky! [)]

For my part, I truly do appreciate the work that WotC puts in for our hobby. As a non-painter I've never had it so good. I also appreciate the time and effort you've taken to explain the issues and quell the conspiracy theories that ultimately plague any business. The fact that you are here and taking questions is a great relief. Thanks and keep up the good work.

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03/17/2006 1:55 AM  
The quality of the paintjobs on my Wardrums is terrible. I can barely recognize them as miniatures at all. I look at the table top and my eyes can't even focus on them. It's as if they aren't there at all, just figments of my imagination. Maybe its the lackluster paint, the low grade workmanship. Maybe its because I forgot to order any again. Maybe they'd start to look better if I had some to look at. Yep, that's probably it. [:D]

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03/17/2006 1:59 AM  
quote:
Originally posted by Ack

are you willing to accept that the paint jobs on the masters wont be the same as the models you pull from boosters? if not.. well.. something. I dont know.

I am willing to accept that they won't be the same but I feel that they should be close to the same. I have bought a starter set to hold me over until I receive my cases and I will admit that I really really like what I received in my starter set.

Thanks, realmaster. Let's split up!!!!!

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03/17/2006 9:58 AM  
WOW, it is great to see another WotC person posting, especially after lurking. It is great to have Ian, Shoe, Jesse, and now Lidda posting here. The nice thing is we seem to get some great hints over here from these people.

I would say that I am very pleased to have all the comments, hints, information, and FAQs that you have provided us. I'm also glad you have opened up lines of communication to allow us as a communitee to voice concerns and questions.

One question I would ask, could you let us know when things have happend that we as a group helped to be a part of. I heard about the one with MM4 and the WTF, but reading Lidda's post about the WotDQ and CRD, I'm just curious what else we have affected. It could be after the release of the item, but boy am I curious.

Sean Banks
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greyhaze
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03/17/2006 10:11 AM  
Ok, my only question for Shoe is... are you hiring? [:D]



I'm not kidding.



No really.


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Korvax
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03/17/2006 10:20 AM  
quote:
Originally posted by greyhaze

Ok, my only question for Shoe is... are you hiring? [:D]
I'm not kidding.
No really.


Ooh! Ooh! I want in on this!
How about a bit of Canadian Outsourcing? I've already shown I can work well with greyhaze (see Bifur) [:D]

PS: I'd also like to chime in and say my thanks for being active in our community. You've helped make it the great place that it is now.

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03/17/2006 11:32 AM  
quote:
Originally posted by Korvax
How about a bit of Canadian Outsourcing? I've already shown I can work well with greyhaze (see Bifur) [:D]



heheh, tru dat. [:)]


Greyhaze's DDM Spoilers
Champion of a Medium Dog & then a Darkenbeast , Raistlin Majere, Nightmare WDQ25/60, Warduke WD60/60,
Anti-Champion of Guns, "Knight of Bugbears", and Joke Champion of Venger.
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03/17/2006 11:55 AM  
quote:
[i]I'm just curious what else we have affected.


For one, I've put design for the WoDQ checklist poster on hold until we can figure out the best way to showcase the figure images.

I can't drop hints about the changes I've initiated for the for-sale product but remind me after each release and I'll speak up!

Thanks to everyone for all the positive feedback. Our ears are open.

Cheers!
THE Lidda

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D&D Minis
Wizards of the Coast
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