What to do about mini missing a part? > maxminis.com- D&D minis, 4th edition D&D

Subject: What to do about mini missing a part?

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mykbuckley
Sneak
Sneak

56 Posts

07/09/2006 11:48 PM
I opened up my 1st WotDQ pack and the Fang Dragon was my rare. I thought he looked odd and he is missing the top of his head. It's not lying in the bag either. Looks like it was never put on at the factory. Do I need to send the whole booster to Wotc or just that mini and card? Who do I contact at Wotc for this? Thanks Mike

Toxic_Rat
Sergeant

745 Posts

Lehi, Utah, USA

07/09/2006 11:50 PM
There is a customer service number on the side of the booster that you can call. Basically, send the figure back to WOTC at: Wizards of the Coast Attn: Product Replacement P.O. Box 707 Renton WA 98057

Any time you try to make something idiot-proof, someone always goes out and invents a better idiot. Champion of Siege Equipment

Yukon Cornelius
Warrior
Warrior

337 Posts

07/10/2006 12:14 AM
They're pretty fantastic about replacing broken minis. I've even sent in minis I thought were painted poorly (like a batch of UH Stormtroopers that had gray arms) and they replaced those, too.

Champion of Desmodu Vindicated Champion of the Displacer Beast Pack Lord! Visit my website! www.christopher-hawkins.com

Liquidburn
Sergeant

944 Posts

07/10/2006 12:54 PM
I recieved a blackspawn exterminator who has no head either. It's kind of funny looking. Just an uncommon so I don't care. WOTC definately has great customer service with the replacements!!!

Jason Slingerland "Why do I have to be Mr. Pink?"

Can of the Cave Beer
Commander

2838 Posts

07/10/2006 9:09 PM
Well, I guess I'd better hold off on the ones I've been wanting to send back. With more and more issues creeping up with WDQ, I'm thinking it's in my best interest to save on postage. [v]

Champion of the Werewolf Lord, Knight of Anything Duergar, and Squire of Things Gnollish List reset with the start of previews for each new set...got Chainmail®?

JohnnyJackoff
Skirmisher

9 Posts

07/10/2006 9:13 PM
is it me or did any one else notice that half the horn on the blue dragon head was half painted

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