| Author | Messages | |
AnarionZelle
Underboss
1172 Posts
    
USA
 | | 02/24/2006 2:36 PM |
| Could someone who has done it before, or knows of someone who has returned a mini for exchange to WOTC tell me how this works?
I found an address for Customer Service on the WOTC site:
Wizards of the Coast
Attn Customer Service
PO Box 707
Renton, WA 98057-0707
Is this where you send the damaged mini (pulled a Mountain Orc with no face) and proof of purchase?
Thanks [:)]
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Completed Trades: Cha0tic g0od x2,IHawk x6,demagogue x5,jcnorris00,Sammael x3,Diomedes x3,Pan,Phoenix,samstephenson500,sage_raistlin,jai,simage,Lab Monkey x4,bugsy,Vulturedoodle,T-Bone,niolo,GreyOne,Kunimatyu,Mullins,ShivanWurm,berus316,Thenameless x3,Tysac,ksuvampire,Mama Cass,Metz,Zim x2,brucemc,Krush x3,Venport,RedneckDM,nycfarmkid,Corim Danex,Chad the DragonLordofAiur x2,Puggins,Izeya82 x2,Oryan77 x3,Zenako,Wayne,Vocenoctum1,Drakkengi,Username x2,lyus_sleyden,Cyberia,Star x2,xuthal x3,Qucalion of Celene x8,sam500 x2,Blob39,Keoki x2,hazel monday x3,emontedodger,Dargoth,Wraithborne,Anothermullen,Vrecknidj x4,Ghendar,Gunthar,shoesan,beurice,ckissee,kyrin,Khellrendros,GuJiaXian,Wolfgang,True_Blue,md3,stephengroy(MMT08),Teflon Jeff,GuJiaXian(MMT08),aries71,Count Dooku,Kat_Dawg33,oldben,TheChuck,hung4treason,relientKittenI I I I I I I I I I 0 I I I I I I I I I I Pending: Thenameless,Krush
"This is what you want, this is what you get..." | |
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wolfsbane114
Warrior
327 Posts
| | 02/24/2006 2:59 PM |
| | This would be good info I had a friend pull a herazod (sp)with a split base that had been glued back together. | |
Champion of Flint Fireforge
Knight of The DarkMantle
KoK: The Easily Swayed
"I use to have a working probelm, until it got in the way of my gaming." | |
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Count Dooku
Commander
4637 Posts
New York
| | 02/24/2006 3:03 PM |
| You should contact costomer service at their site first.
They will give you an address. Probably best to print your screen and include it with your package.
WARNING! - WotC will mail your replacement back in an envelope so it will be very crushed and very flat. Your gonna hafta boil it back into shape. | |
Champion of the Skulk
Vindicated Champion of the Twig Blight | |
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robbdaman
Underboss
2380 Posts
| | 02/24/2006 3:09 PM |
| http://wizards.custhelp.com/cgi-bin/wizards.cfg/php/enduser/std_adp.php?p_faqid=13&p_created=1109362328
R~ | |
Champion of the Titan
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Successful trades with: Tickparasite, Iyceman, Faragdar The Wise's friend, avrivah, Drakkengi, brucemc, Krush, maniacal_mini_monger, hung4treason, Gandy, NarlethDrider, Kunimatyu, etc, etc, blah, blah, blah..... | |
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Wakalimasu
Sergeant
738 Posts
Calgary
| | 02/24/2006 3:26 PM |
| i got an aspect of lolth with a missing tail end of her whip
i should of mailed this back years ago
i wonder if htey still have any :p
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o_O | |
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Zenako
Commander
3469 Posts
| | 02/24/2006 3:33 PM |
| quote:
Originally posted by AnarionZelle
pulled a Mountain Orc with no face
Seems like a lot of work for a common to me. I would just consider this an "enhanced" mini for use as a battle victim... | |
Built the addition for this addiction, now on to the "gaming table" project....
http://www.maxminis.com/hw_list.asp?user=Zenako last updated 29 May 2006
Set Status: in a nutshell = all of all
In Process trades 0), (Sig last updated 05/29/06) 300 plus Completed Trades -
If I seem scarce at times...blame DDO - Sarlona | |
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Most Edumacated
zenthrus
Warlord
5101 Posts
SLC, UT
| | 02/24/2006 3:55 PM |
| | My favorite mini pull thus far is my headless Skeleton Warrior. Sealed in the bag sans head. Can't imagine sending that in for a replacement. | |
Knight Warlord a.k.a. Commander (#32) in only 6 months. Where's my pie?
Champion of Dwarven Thunderlashers
Knight of the Large Dire Chicken
Have/Want List
Trade References | |
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qillan_dvra
Underboss
1588 Posts
Oztraylya
| | 02/24/2006 5:33 PM |
| I pulled a backless Hook Horror from the Aberrations set. Contacted the CS people at WotC and they gave me the name of a rep here in Oz. I contacted the rep, told them my sad, sad tale and they told me what the Golf Oscar was.
They gave me a list of minis to choose from in case they didn't have an HH and asked me to return it.
Sent the impaired Horror and his card back, asked for a replacement booster or two (you don't know if you don't ask) and got a new Hook Horror instead (without a card).
Long drawn out process (but that's the way things happen in the merry old land of Oz) but a satisfactory result nonetheless. ΖD] | |
Champion of the Aurak AND Sivak Draconian
Knight Champion of Yochlol - Handmaiden of Lolth
My H/W List
Completed Trades = 128
Bad Jujus Geka, Chaotic Good (x2) | |
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vesivus
Sergeant
487 Posts
Edmonton, AB, Canada
| | 02/26/2006 9:42 AM |
| We've seen numerous 'mistake' miniatures in our business -- and my favorite so far was Lando Calrissian with no arms past the elbows. Now THAT looked like a lightsaber accident.
Heh heh.
John | |
Vesivus - The Natural 20 of Game Stores - Miniatures Sales (Singles/Boosters/Cases), WARMACHINE, RPG Supplies, Dice
http://www.vesivus.com | order@vesivus.com | eBay Gold Powerseller
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Jeb McDonald
Sergeant
403 Posts
Central New Jersey
| | 02/26/2006 10:45 AM |
| I had a Rikka without a sword arm. Contacted WoTC via email, they sent me the address and exactly what I needed to do. Got a replacement several weeks later. WoTC followed through beautifully in replacing my mini.
Note: I did have to include a receipt. In my case, the shipping order from Gameoutfitters did the trick. | |
The man who thinks he can, and the man who thinks he can't are both right. Which one are you? | |
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Kat_Dawg33
Warrior
291 Posts
USA
| | 02/26/2006 12:22 PM |
| I've got a mini that isn't damaged but...
I always thought the stone giant was the most boring paint job ever. Till yesterday when I was at a skirmish tournament and someone pointed out that it hadn't been painted at all. It's in great shape and still in its bag, it's a "misprint", is it worth more? | |
Champion of "Ember, Monk Champion"
Vindicated Champion of the "Mounted Dragon Knight" | |
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